This post is being recorded for quality-assurance purposes

I went to the doctor 2 weeks ago.

There was some lab work that they submitted to my insurance company to be paid.

This week, I received an Explanation of Benefits REJECTING the charges...from the insurance company I had 4 years ago.

Evidently, their system is not up-to-date.

So I call today, to set the record straight.

PRE-RECORDED VOICE: "Thank you for your call. The office is now closed."

KK: "Of course it f*cking is."

PRE-RECORDED VOICE: "I'm sorry, I didn't understand your request."

Busted!