I went to the doctor 2 weeks ago.
There was some lab work that they submitted to my insurance company to be paid.
This week, I received an Explanation of Benefits REJECTING the charges...from the insurance company I had 4 years ago.
Evidently, their system is not up-to-date.
So I call today, to set the record straight.
PRE-RECORDED VOICE: "Thank you for your call. The office is now closed."
KK: "Of course it f*cking is."
PRE-RECORDED VOICE: "I'm sorry, I didn't understand your request."